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THE
BEST LAID PLANS OF MICE AND MEN…..
How
often have we heard that fatalistic saying in response to
unexpected setbacks? But examination of facts and reconstruction
of events underlying major setbacks commonly shows that catastrophe
was almost inevitable in each case. The Wiring Organizations
for Success Workshop(sm) uses the environment, tools, and
processes of knOwhere® to help organizations design themselves
for optimally sensing their environment, formulating and testing
responses, choosing the best response, implementing flawlessly,
and learning from results.
Click image to view details of Seven Domains
Model
GOALS
OF THE WIRING WORKSHOP
- Through
individual and group simulation experience, generate an
appreciation in the individual attendees for the close ties
among knowledge management, organizational design, personal
effectiveness, decision quality, and group success.
- Apply
the learning to designing the optimum flow of information,
interpretation, decisions, and feedback in the customer's
organization, including: ongoing scanning, focusing, acting,
and learning activities; optimum communications, deliberations,
and decision-making; effective implementation; and ideal
real and virtual workspace within which all of this takes
place.
- Generate
organizational success through creating individual commitment
to ongoing implementation of the design.
- Generate
strong working relationships that, taken back to the workplace,
accelerate accomplishment.
METHODS
OF THE WIRING WORKSHOP
- Pre-workshop
films and reading to establish common shared experience
of real-world successes/failures.
- Creating
language distinctions around organizational models for success,
for example - Seven
Domains® - Scan/Focus/Act™
- Creating
the Problem
- Individual
exploration and simulation experience, with learning postmortem
exercises.
- Group
exploration and simulation experience, with learning postmortem
exercises.
- Design
module for specific customer, including traditional knOwhere
DesignShop® Process.
- Windtunnelling
the design through industry and company-specific detailed
scenarios.
- Generating
ongoing implementation and iteration plan for the design.
DELIVERABLES
FROM THE WIRING WORKSHOP
Identification
of the critical set of data the organization needs to sense
and interpret in order to navigate to its goal, including
finding where the information resides and retrieving the initial
values.
-
Creation and trial of evocative displays of the information
that make it accessible to individuals and groups.
-
Design of organizational forums for effectively interpreting
the data, making decisions based on the interpretations,
committing action, and learning from the results.
- Specification
of the roles and competencies needed to operate the system.
-
Design and initial mock-up of the optimum permanent workspace
to host this system, including the space itself, furniture,
permanent displays, communications hardware and software,
facilitation required, and possibly a virtual version to
go along with it-in other words, a purpose-built Navigation
Center™.
-
Preliminary estimate of the cost and time to implement and
maintain the design.
- A
"windtunnel" test of the ability of the design to detect
and react to at least two scenarios of the future, custom
created for the event.
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Click image to view details of Vantage Point
Model
IDEAL
SITUATION FOR A WIRING WORKSHOP
Any
organization with breakthrough goals can benefit from the
workshop and from implementing the resulting design as part
of its ongoing day-to-day business practice. Some specific
situations that are particularly sweet include:
- Successful,
mature businesses facing step-change into the "new economy"
and looking for effective new strategies.
- Companies
in fast-paced or rapidly changing industries looking for
an edge in sensing and responding to market signals.
-
Key project teams forming around new businesses or product
lines inside existing companies.
- "Ramp-up"
companies making the transition in complexity from small,
founder-based business to large, multiplayer business.
-
Mergers, spin-outs, joint ventures or any entirely new organization
being created from scratch to capture a specific opportunity,
- Underperforming
companies with systemic problems sensing and reacting to
the competitive world around them, perhaps occupying limited
business niches, and needing fundamental transformation.
- Companies
investing in significant new headquarter facilities and
desiring a custom-designed environment that
Click image to view details of Creating the
Problem Model
AFTER
THE WORKSHOP SUPPORT
Should the customer choose to implement all or part of the
design formulated and tested in the workshop, knOwhere and
its associates offers a complete range of assistance to ensure
rapid, effective implementation. Services and products offered
include:
- SERVICES:
Architectural workspace design, Build-out project management,
hardware and software selection with support, Identification
and/or training of knowledge workers to operate the design,
process training for facilitators to operate the design,
Leadership coaching for maximum performance of the design.
- PRODUCTS:
Furniture designed to optimize the physical environment
Software designed to optimize the virtual environment. Tools
and consumables used to liberate group genius inside the
environment.
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