knOwhere® EVENTS are unique co-designed interactive sessions designed by the client sponsor team and knOwhere facilitators, and knowledge workers. The sponsor team is composed of clients and, at times, outside experts and customers. knOwhere provides the Process Facilitator, who acts as a project manager, the Lead Facilitator, and knowledge worker team. Prior to the event, knOwhere begins the co-design process by hosting a sponsor session. Together, the team identifies the problems, the goals, and objectives for the session. We strategically select participants, determine logistics, and begin to design the event process.

CO-DESIGN IS BUILT on mutual respect, energy, and complementary talents. Together we tailor a design event that enables participants to grow beyond current possibilities. Throughout the process knOwhere acts as the catalyst for change and creativity. During sessions, the facilitation team evolves and adapts to the requirements of the client's work. Facilitators bring the unexpected together, accomplishing what we call "making the familiar strange and the strange familiar". The facilitators think systematically and act tactically, while always demanding higher-order solutions. knOwhere staff is specialized in challenging conventional wisdom from a strong, multi-disciplined knowledge base. Knowledge workers bring "just-in-time information", helping to re-frame and manage the shifts from one idea to another. Transformation and breakthrough is a function of the entire team; the clients, the facilitators, the knowledge workers, and the participants.

THE ROLE OF A KNOWLEDGE MANAGEMENT FIRM is to transfer its methods and models to its clients; enabling organizations to develop their own knowledge capital. In essence, the role of the knowledge management firm is to make its own services extinct in the marketplace. The knOwhere transfer model is much different than most traditional consulting companies. knOwhere does not supplement or substitute for a firm's core competency, for specific engagement periods.

OUR GOAL IS TO CO-DESIGN A KNOWLEDGE MANAGEMENT SYSTEM, integrating our methods in existing client systems, and then transferring the intellectual property and capability to our clients over time. Aligning with knOwhere's mission, this transfer model allows corporations to unify and to own their identity. And when an organization does choose to outsource and sub-contract, the organization has the ability to document the outside information, and warehouse it as knowledge and capital. The knOwhere processes, tools, and environments are transferable and adaptable, providing organizations with new models of creative thinking and synergy, and an in-house capability to grow knowledge capital.

The facilitation Krew™ is like a professional theater company. The facilitator is a business consultant conducting a multi-disciplinary team

  • of artists converting ideas into models and mapping the group's evolving strategy,
  • of writers transcribing and synthesizing material for journals, knowledge objects, and executive summaries and stories - in essence, creating the corporate memory,
  • of stage managers running video cameras and modifying the environment to create a multi-media, knowledge rich experience,
  • and of front of the room facilitators, the guides driving event participants through multiple cycles of work modules with the context and experience.

 

 

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